Enterprise IT Infrastructure Support
ARALAS Technology helps businesses maintain reliable, secure and high-performing computers, servers, networks, CCTV, biometric and intercom systems through structured preventive maintenance and responsive technical support.
Preventive and breakdown support
Health, backup and administration
Router, switch, firewall and Wi-Fi
Camera, recorder and storage
Device, software and connectivity
EPABX, extensions and communication
Our AMC Expertise
Structured annual-maintenance services designed around your actual infrastructure, users, business hours and operational priorities.
Preventive maintenance, hardware diagnosis, operating-system support, performance optimisation and fast breakdown assistance for office computers.
Professional support for business laptops, including preventive checks, hardware troubleshooting and performance maintenance.
Reliable support for critical Windows Server environments, business applications, storage, identity services and backup infrastructure.
Complete maintenance for business networks, routers, managed switches, firewalls, Wi-Fi, VPN and structured cabling.
Preventive and corrective support for surveillance infrastructure, cameras, recording systems, storage and remote viewing.
Maintenance for attendance and access-control devices with connectivity, synchronisation and application support.
Maintenance and configuration support for EPABX, IP intercom, analogue intercom and video-door communication systems.
AMC Plans
Every organisation is different. Final coverage, visit frequency, response commitment and exclusions are customised after the infrastructure survey.
Small offices
Essential preventive maintenance and technical support for organisations with a limited IT setup.
Growing businesses
Priority support with regular preventive visits for organisations dependent on computers, servers and networks.
Critical infrastructure
Structured managed support with defined SLA, reporting and dedicated technical ownership.
Preventive Maintenance
Regular health checks reduce unexpected downtime, recurring complaints, security risks and premature equipment failures.
Our AMC Process
Every AMC engagement follows a transparent process so the scope, responsibility and service expectations remain clear.
We understand your users, locations, assets, applications and business-critical infrastructure.
Our engineer assesses computers, servers, networking, CCTV and connected systems.
You receive a clear scope, coverage plan, visit schedule, exclusions and response commitments.
Covered systems are recorded with location, configuration, condition and support details.
Preventive visits, remote support, complaint handling and service reporting begin.
Periodic reports highlight recurring issues, risks, upgrades and infrastructure recommendations.
Response Management
Actual response and resolution commitments are defined in the approved AMC proposal according to location, coverage and plan.
Industries We Serve
Our service plans can be customised for single offices, multi-floor facilities, factories, institutions and multi-location organisations.
Discuss your infrastructure→AMC Requirement Form
Share your organisation details and required AMC coverage. Our technical team will review your requirement and contact you for site survey and proposal.
Free requirement discussion
Technical site survey
Custom AMC proposal
Clear scope and SLA
Start Your AMC Assessment
Schedule a discussion and site survey. Our technical team will assess your setup and recommend suitable AMC coverage.